Frequently Asked Questions
Everything you need to know about your SP5DER order.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
What is your return policy?
We accept returns within 30 days of delivery, provided the items are in their original condition with all tags attached. Please note that limited edition drops may be final sale.
How should I wash my SP5DER apparel?
To preserve the quality of the prints and fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid iron application directly on graphics.
Are your products authentic?
Yes, all items purchased through our official online store are 100% authentic and come with verified branding and packaging.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can request a change within 1 hour of purchase, but we cannot guarantee modifications once the order has entered the fulfillment stage.